Terms & Conditions

All prices are in Australian Dollars and Include GST.

The Riders Shoppe Payment Security


All payments are safely processed by our secure third party  eWay, all payments are processed off our website through the eway gateway. eWay is a payment gateway provider allowing us to accept online credit cards . For online shopping The Riders Shoppe does not store any payment information with the exception of contact information . (Name , address,phone number , email etc )  

Mail orders and phone orders are welcome.


Ask about lay-by and payments to suit you.
A deposit of at least 20% will be required to establish the layby.
The full amount of the lay-by is to be paid within 3 months ( 6 months on saddles and high value items )
If at the end of the lay-by period the the full amount has not been received or suitable prior arrangements made with management all monies paid shall be forfeited .

Ordering Non Stock Items
Prepayment is required when the order has been confirmed  the order will then  be placed.  NOTE Prices may vary from the time of order, this due to fluctuations in monetary exchange rates.
There will be no refund or exchange( exchange will be at the discretion of management )  if the customer has ordered the incorrect size, style, etc.

Returns Policy
If the purchase item is faulty or supplied incorrectly, call to arrange exchange or refund at our expense or you can leave a credit.
Returned goods must be in original condition and returned within 10 days.
If you find the item unsuitable ie doesn't fit etc., we will  exchange or credit (no refunds).

Please note no exchanges or refunds will be issued for non-faulty items or a change of mind.

Sorry all delivery charges are not refundable.

Due to the exclusivity of some products and for these items we generally only carry one / size/colour  on occasions between shop and electronic sales  a particular item ordered on line may not be available. If this should happen a full refund will be available or another product option  will be offered .  You will be notified within 24 hours .  

No warranty of any kind, expressed or implied, is made respecting the safety of all our products sold. Buyer assumes all risk and liability resulting from use of said products.

Delivery & Despatch
The Riders Shoppe offers delivery by Regular Post. We can arrange Registration and Extra Cover at additional cost. We consider all items delivered upon lodgement at the Post Office . All claims for damage or non delivery are to be lodged with Australia Post.

Delivery Times
Please note most products are ordered from Europe and are not instock, these products can take up to 12+ weeks to be delivered from Europe. Please check product descriptions for estimated delivery times.